Neighbors is the new Neighborhood Watch.
Neighbors is more than an app, it’s the power of your community coming together to keep you safe and informed. Get real-time crime and safety events delivered right to your phone. Easily share and communicate with your community about crime and safety. Together, we can make our neighborhoods better places to live for our families, friends, and neighbors.
For questions about the app or any issues, please email email@example.com
No, Neighbors is completely free.
No. At this time Neighbors is limited to one neighborhood per account. If you own a Ring Device, you will see a neighborhood for each location at which you have a device installed.
Yes. In the settings menu, there is an option called "Neighborhood Area" that allows you to customize the area that is considered part of your Neighborhood. You only receive posts that are in your Neighborhood Area.
Yes. Within the Neighbors settings is a control called "Neighborhood Name" that will allow you to name your Neighborhood anything you'd like.
To reach the control, tap the gear icon at the top left of the screen, then tap "Neighborhood Name."
Yes. In the settings menu, there are a number of ways to customize which alerts you receive.
"Alert Area" allows you to only receive notifications for events closer to your home. For example, if you set Alert Area to “1mi,” you will only receive alerts for events in your Neighborhood Area that are within a mile of your home.
If you’d like to further customize the types of alerts you receive or the times at which you’d like to receive them, visit the “Alert Preferences” screen.
To reach the control, tap the gear icon at the top left of the screen, then tap "Alert Area" or “Alert Preferences.”
Neighbors is a space that allows neighbors to share videos, images, and information about local crime and safety events in order to make their neighborhoods safer. These are the features of Neighbors you can use:
Flag it. There are controls within Neighbors that allow you to flag inappropriate content. Once content is flagged as inappropriate, our 24/7 moderation team will review it and if it's judged to be inappropriate it will be removed from the content feed.
To flag content, tap the three-period icon at the top of the post and tap "Flag as inappropriate." To flag a comment as inappropriate, simply tap the comment, then tap "Flag as inappropriate."
If you see any inappropriate or incorrect information outside of the Neighborhoods portion of the app, you can send an email to takedowns@Ring.com for expedited support.
No. How much information about yourself you choose to share on the Neighbors' feed is up to you, but no personally identifiable information will be placed on the feed by the Neighbors app nor is any information accessible by your Neighbors.
Yes. We have a list of Community Guidelines we expect everyone who uses Neighbors to follow. They're not particularly onerous, just a listing of common sense guidelines designed to create an inclusive and welcoming space for all our neighbors to make their neighborhoods safer.
Click here to read Neighbors' Community Guidelines.
Neighbors app is currently only available in the United States. Keep an eye out for an announcement on when Neighbors will be available in your area.
Neighbors partners with law enforcement agencies and third-party, real-time alerting services, including NC4 Risk Center, a crisis reporting agency that evaluates crime & safety incidents worldwide. Our command center of news analysts monitors every alert that comes through our system and determines if they are relevant crime & safety incidents to send out to Neighbors.